Managed IT Services

Proactive&Preventative Maintenance Service

Around-the-clock, centralized monitoring and maintenance of mission-critical IT systems with proven metrics to ensure system up-time and ongoing system optimization.

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24×7 Remote or Dedicated Onsite Support

The true value of a Managed Services provider is how quickly and efficiently they respond to incidents and service requests. SRMS’ team of experts is available 24 x 7, ready to troubleshoot alerts, resolve issues and manage changes according to industry best practices. At SRMS we take every support ticket as a critical problem, issues escalate quickly until the right resource(s) are assigned, and the problems are fixed. When it comes to managing changes, we offer a flexible model that doesn’t try to re-define the structure or processes of your organization.

  • Emergency, Weekend, and After-hours Support, Available Onsite & Remotely
  • Dedicated & Assigned Support Staff Remains Consistent


A la carte or bundled services:

  • Remote Back-Up
  • Mobile Device Management (MDM)
  • Managed Firewall
  • Co-Location Management for Disaster Recovery
  • Managed, Hosted or Premise-based PBX VoIP / Communications
  • Managed Cable, Internet, Phone Service
  • Managed VMWare / Virtual Infrastructure

Managed Network Administration

An assigned Network Engineer will visit your business location(s) on a regular & scheduled basis to perform health and status checks on your systems and equipment. We work with your team to build customized IT protocols to ensure that your network infrastructure & environment is maintained for optimal performance and minimized risk to your business.


Benefits

  • Regularly Scheduled On-Site Maintenance Visits
  • 24×7 Support through our online help desk and/or by phone
  • Remote Support Services & Proactive Maintenance: Updates/Patches

Managed Firewall

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Network Monitoring

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Managed Backups

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Disaster Recovery

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Project Planning

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Network Redesign

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IT Project Services

  • Network Audits, Gap and Risk Analysis and Infrastructure Upgrade Recommendations
  • Local and Wide Area Network Technology Upgrades and Conversions
  • Network Security Solutions
  • Legacy System Decommissioning
  • Virtualization, Storage and Server Consolidation Solutions
  • Premise-based Systems Integration
  • Cloud & On-premise Technology Conversions and Integrations
  • Enterprise Back-up, Storage Implementation
  • Secure Remote Access Solutions
  • Infrastructure Convergence with Dedicated Application Development Teams

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Have a project in mind that isn’t listed?

Contact us today and we’ll customize a tailored solution and project plan to meet and exceed your IT needs.

SRMS’ managed services make it easy for organizations to embrace technology without the hassle.

Even More Services

 
 
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